Return and Refund Policy al fakher com

 30-Day Return Assurance

At mazajDistribution, your contentment is our commitment. We extend a generous 30-day window for you to initiate a return from the moment you receive your order. To qualify for a return, please ensure your item remains in its original state – untarnished, unused, with tags, and in its initial packaging. Retaining the receipt or proof of purchase is crucial. For beginning the return process, kindly contact us at Info@mazajDistribution.com. Upon acceptance of your return request, we will furnish you with a return shipping label along with clear directives on how and where to dispatch your package. Regrettably, any items dispatched for return without prior consent will not be entertained. Feel free to connect with us at Info@mazajDistribution.com for any inquiries regarding returns.

Addressing Concerns: Damages and Defects

Upon receiving your order, we urge you to conduct a thorough inspection. Should you encounter a flawed, impaired, or inaccurately received item, please notify us promptly. We are committed to promptly assessing the issue and taking appropriate corrective measures.

Items Ineligible for Return

Certain product categories are ineligible for returns due to their nature. These include perishable goods like food, flowers, or plants, as well as custom-made products and personal care items like beauty products. Items deemed hazardous, such as flammable liquids or gases, cannot be returned for safety reasons. For queries regarding the eligibility of a specific item, please don't hesitate to contact us. However, do note that sale items and gift cards are exempt from the return process.

Exchange Made Easy

For a streamlined exchange process, we recommend initiating a return for the item you wish to exchange. Once your return receives approval, you can conveniently make a separate purchase for the desired replacement.

Effortless Refunds

Upon receipt and examination of your return, we will promptly notify you of the refund's status – whether it is approved or not. In the event of approval, your original payment method will be credited automatically. Keep in mind that the refund process might take some time due to the processing procedures of your bank or credit card company.

At mazajDistribution, we are dedicated to ensuring your satisfaction and a seamless refund experience. For any further questions or clarifications, please do not hesitate to contact us at Info@mazajDistribution.com .